Printabout.de Review: My Experience as a Satisfied Yet Frustrated Customer

As someone who’s ordered custom prints and marketing materials online multiple times, I recently tried Printabout.de, a German-based online printing service specializing in business cards, flyers, banners, and more. If you’re searching for a reliable online printing service in Germany, this Printabout.de review will break down its strengths, weaknesses, and some practical suggestions to help other consumers like you make an informed decision. Overall, I’d rate it 4 out of 5 stars for quality but dock points for support.

Strengths of Printabout.de

One of the standout features of Printabout.de is the exceptional print quality. I ordered 500 premium business cards and a set of A5 flyers, and the colors were vibrant, the paper stock felt luxurious (I went with 350gsm matte), and there were no smudges or alignment issues. For anyone needing high-quality custom prints, this is a big win—it’s on par with more expensive competitors but at a fraction of the cost.

Another pro is their speedy turnaround time. My order arrived in just 3 business days, which is impressive for a printing company in Europe handling custom jobs. Shipping was free on orders over €50, and the packaging was sturdy, ensuring nothing arrived damaged. Pricing is competitive too; I saved about 20% compared to similar services like Vistaprint, making it ideal for small businesses or individuals on a budget looking for affordable printing solutions.

The website’s design tool is user-friendly for beginners, with templates that make customizing easy without needing advanced graphic skills. If you’re new to online printing, Printabout.de lowers the barrier to entry significantly.

Weaknesses of Printabout.de

While the products shine, customer service is where Printabout.de falls short. I had a minor issue with the proof approval process—my uploaded file needed tweaks, but the chat support was unresponsive during business hours, and email responses took over 48 hours. In a fast-paced world of online printing services, quicker support would prevent frustration.

Additionally, the website navigation could be improved. Searching for specific paper types or eco-friendly options felt clunky, and there weren’t enough filters for sustainability-focused customers. International shipping outside the EU isn’t well-explained, which might deter global users seeking European printing services. Finally, while prices are low, hidden fees for expedited proofs added up unexpectedly.

Suggestions for Consumers Using Printabout.de

If you’re considering Printabout.de for your next print job, here’s my advice to maximize your experience and avoid pitfalls:

• Plan Ahead for Support: Double-check your files before uploading, as response times can be slow. Use their FAQ section for common queries to save time.
• Opt for Standard Shipping: It’s reliable and cost-effective. If you’re in Germany or nearby EU countries, you’ll benefit most from their fast domestic delivery.
• Compare Eco-Options: If sustainability matters, verify paper sources upfront—Printabout.de has some recycled options, but they’re not prominently featured. For greener alternatives, cross-check with competitors.
• Start Small: Test with a small order like business cards to gauge quality before committing to larger runs like banners or brochures.
• Budget for Extras: Factor in potential proofing fees. Tools like Canva can help prepare files to perfection, reducing the need for revisions.

In summary, Printabout.de excels in delivering top-notch, affordable prints with quick shipping, making it a solid choice for custom printing needs in Germany. However, bolstering customer service and website usability would elevate it to a 5-star service. If quality trumps support for you, give it a shot—I’d happily reorder for my small business projects!

Reviewed by: Alex M., Small Business Owner | Date: October 2023

Have a pleasant shopping experience on printabout.de

👉 Have a pleasant shopping experience on printabout.de